Proven Results

What Do Real Clients Say About Me?

See how the experience of working with me has been for clients who have decided to try it out.

Shabonya Dutton - State Farm Agent

"Sue has helped me and my office tremendously! She has helped us put systems into place that have helped me and my team work more efficiently!"

Elko, NV

Carol Collins - Customer Service

"Sue has helped me find my passion of expertise within the office. Her awesome ideas has helped me utilize my skills. Our bi-weekly conversation are so beneficial not only to me, it encourages me to provide excellent customer service for our clients."

Cheryl Estep State Farm
Whittier, CA

Esmie Hamel - Sales

"I highly recommend Sue Craft. The monthly coaching call with Sue have been inspirational and knowledgeable. From the beginning, Sue helped me with my weaknesses and with a year-long targeted plan, she has helped me stay on track to reach my goals. But she does it with compassion knowing when to push me to step up my game, or when to pull back and allow me to catch up. I cannot overstate the value I have received from Sue’s coaching calls."

Cheryl Estep State Farm
Whittier, CA

Jennifer Macias

“I have been working with Sue, because I needed some help getting organized maximizing my time, and setting and reaching personal goals. Sue, has helped me by getting me organized, keeping me on track with monthly follow ups, setting goals, and teaching me new and effective skills to maximize my day. The result was, I feel more confident in my role. I feel I am organized and can get a lot done in one day. I no longer feel stressed and lost. I found Sue’s experience to be invaluable. She is enthusiastic, positive and encouraging. She takes the time to listen to your concerns and customizes and individualized plan of action to maximize results and reach individual goals. I would recommend Sue to people who need help organizing themselves, are new to sales, and are looking for professional guidance. “

Cheryl Estep State Farm
Whittier, CA

Brandy Anderson

"Sue is super easy to work with and has great ideas! Her word tracks have really helped me overcome my fear of asking difficult questions and receiving difficult answers."

Shabonya Dutton State Farm
Elko, NV

Abe Pina - Commercial Specialist

“Sue has been an invaluable asset to our agency. She dives in and engages immediately with the teams efforts . Her marketing expertise is exceptional and she is a stickler in keeping us on track with our marketing schedules and our sales goals. Our twice monthly coaching calls drive immediate results“

Formely with Cheryl Estep State Farm
Whittier, CA

Kelsie J. - Creamer Marketing/Service Specialist

“Sue has helped me implement procedures and helped me re-structure my department making my once overwhelming job a breeze. It’s hard to fix something when you don’t know where to start, Sue helped me asses the flaws and work on each one by one. Thank you for everything Sue!”

Shabonya Dutton State Farm
Elko, NV

Cheryl Estep - Agent

“I have been an agent for almost 15 years and every year I seem to be pushing to meet my goals at the end of the year. I could never seem to stay focused in the first 3 quarters. I started working with Sue in January of 2015 and she helped us breakdown our goals, focus on activity and implement the 4D’s. I have learned how to manage my time more wisely and become more effective as an agent. As a direct result of her coaching we qualified for Level 3 travel by June and Chairman’s Circle by October. We continue to utilize the processes that she has helped create. I highly recommend Sue to anyone wanting to take their agency to the next level”

Cheryl Estep State Farm
Whittier, CA

Ana Urita - Office Manager

"Sue has been incredible at helping motivate me and our team. She's shared different approaches we can take in an effort to help achieve our goals. I've been able to accomplish much more with her guidance and I'm forever grateful for the time she's invested in us. She's an important contributor to the success of our office."

Cheryl Estep State Farm
Whittier, CA

Stephanie Glass - State Farm Agent

"Sue has really helped me see where my priorities should be and how easy it can be to organize my day so that I get the important things completed. She showed me it is ok to let other people take on more to ensure I am getting my job done on a daily basis."

Christina Kantrud State Farm
Reno, NV

LeAnna Ricci Farris - State Farm Agent

"It has been great having Sue to help me brainstorm and work on strategic planning for my business. Sue has helped me both professionally and personally. One of the first things we worked on together, was me being a “coach”. Teaching my team how to do things on their own, so I am able to focus on my role as a leader. Sue also works with me to set realistic goals for my team and holding them accountable. She has taught me the importance of putting myself first, so I can be better for others. My team has greatly improved. They have weekly meeting with Sue, where they work on role playing, overcoming objections and organizational skills. I feel better about our success with Sue in our corner."

State Farm
Los Alamitos, CA